The downloaded viewer automatically matches the Operating System of the computer you have logged into the Dashboard.īy default the Take Control (N-able) Viewer installs to the APPDATA folder but you can install it to a different location. It enables you to connect to any devices running Take Control (N-able). The Take Control (N-able) Viewer is available for Windows and Mac.
When you provide support to a mixed environment of Take Control (TeamViewer) and Take Control (N-able) installations, you must have both Take Control Viewer versions installed on the devices providing assistance. For example, if the device requiring assistance(host) uses the Take Control (N-able) engine, the device providing assistance (viewer) must use the Take Control (N-able) engine. The viewer must match the Take Control engine installed on the Take Control host. When you are using Take Control integrated with N-sight RMM, you can download the following two versions of the Take Control Viewer on the device providing assistance.
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